At MinoPrint, we work to process and deliver your order as quickly as possible. Please review the information below regarding order processing and shipping.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or major holidays.
Once your order has been shipped, you will receive tracking information when available.
2. Shipping Time
Estimated delivery time is:
7–14 business days
Delivery times are estimates and may vary depending on the destination, shipping carrier, customs processing, weather, holidays, and other circumstances outside our control.
3. Shipping Costs
Any applicable shipping costs will be displayed at checkout before you complete your purchase.
Shipping rates may vary depending on the destination and order details.
4. Tracking Information
When tracking is available, we will provide tracking information by email.
Please allow some time for tracking information to update after your order has been shipped.
5. Delayed or Lost Orders
If your order has not arrived within the estimated delivery period, please contact us at:
We will review the shipping status and assist you with the next steps.
Please note that delivery delays caused by shipping carriers, customs, weather, holidays, or other circumstances outside our control may occur.
6. Incorrect Shipping Information
Please make sure that your shipping information is accurate before completing your order.
MinoPrint is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, contact us as soon as possible at help@minoprint.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.
7. Customs and Import Duties
For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also cause additional delivery delays.
8. Damaged Packages
If your order arrives damaged, please contact us at help@minoprint.com as soon as possible.
Please include your order number and, if possible, photographs of the damaged package and product so that we can review the issue and provide assistance.
9. Contact Us
If you have any questions about shipping or your order, please contact:
MinoPrint
Email: help@minoprint.com
We will do our best to assist you as quickly as possible.